We’re immersed in the digital world; in fact, we couldn’t live without our mobile phones, computers, and social apps that allow us to work and play in ways unimaginable even two decades ago. But the blurring of the virtual and the real has a hidden cost that we pay every day.
The technology strips ordinary human emotional understanding out of our communications, and we are the poorer for it — not to mention the misunderstandings, miscommunications, and mistakes that arise from emails that convey the wrong tone, texts that misuse humor, and audio conferences that put everyone to sleep.
Here, Dr. Morgan reveals what is missing and shares how to put some of the human connection back into our emotionally impoverished virtual world.
Produced in partnership with the National Association of Broadcasters Leadership Foundation.